How long does it take to fix my glove and get it back to me?

I ask for a week once your glove arrives. I do my best to get it done in less time than that. I then send your glove back to you via the USPS Priority Mail, which takes 1 – 3 days, depending on where you live.

How much will it cost to repair my glove?

The best way is for you to contact me for a price quote. If you tell me what your glove needs, I can tell you how much it will cost to fix it.

How do I pay for my glove repair?

The best way is to just send your glove. Once it arrives, I will email you an invoice via PayPal. You can use your PayPal account or pay with a credit card.

How do I get my glove to you?

You are free to send it any way you choose… USPS, Fedex, UPS, pony express, etc.

Are there any repairs that you can't do?

Yes, there sure are. I have a glove that I used in high school that my bulldog, Munson, chewed the pinky finger off of - an A2000 at that. Had to get rid of it (the glove, not the dog). I couldn’t put a new pinky finger on it. Some things I can fix, some I can’t. Just ask. I’ll give you an honest reply.

I'd like my lacing changed to a different color. Can you do that?

Sure can. Lots of people change the color of the lace to their school color or their team color. I have several colors to choose from. Ask me about yours.

Can't I just repair my own glove? Aren't those repair kits cheaper?

You can do it yourself. That’s how I got started. But those kits typically only have 1 piece of lacing, and it’s not nearly the quality that I use. Plus, the tools that come with the kits are usually hard to use. I don’t use them because I’ve found (and even built) better tools. Look, I’m no rocket scientist - this isn’t that hard to do. But it does help to have experience. And it does help to know the best suppliers of the best materials to use. And it is good to know that I guarantee my work. So go ahead. Take the big step and send your glove to me so I can fix it right. You’ll be glad you did.

Got a question that didn't get answered here? Drop me a line at deland@newlifegloves.com and I'll get back with an answer as soon as I can.
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